Special Reports

Action 9: Fake Bank of America email promising $15.5M

NOW PLAYING ABOVE

CHARLOTTE, N.C. — Action 9 says watch out for scammers pretending to be with Bank of America. They are even sending emails that look like they are from the CEO himself.
 
Tina Glover got one of the emails.

She used to be a Bank of America customer more than a decade ago.

So, right away, she was surprised when she got the email. 

The email is a complicated story, saying you are entitled to $15,500,000.  But, the emailer says to access that money, you need to send him or her money first. 

"Someone could read this and feel like they could get this money," Glover said.

RED FLAGS

But Action 9 went through the email and counted roughly 60 red flags. See if you can spot them below:

  • The wrong area code
  • Spelling and punctuation errors
  • Strange email addresses that don't have Bank of America in them (for example, it says it's from CEO Brian Moynihan, but lists his email address as "DMartinez@" a bunch of gibberish, not even .com)
  • The request that the recipient send $65 for some sort of "Diplomatic Immunity Seal"
  • The request that the recipient wirte the money or pay using a prepaid debit card


VIEW: Action 9's version with all the red flags highlighted.


"(It) makes me very mad. They are playing on our emotions," Glover said. 

By "our," she means people like her who are desperate for some extra money.  She's out of work, looking for a job, but she didn't fall for it.

4 THINGS THE "REAL" BANK OF AMERICA WILL NEVER DO VIA EMAIL:

  • Requests for personal information. Bank of America emails will never ask you to reply in an email with any personal information such as your social security number, ATM or PIN.
  • Urgent appeals. We will never claim your account may be closed if you fail to confirm, verify or authenticate your personal information via email.
  • Messages about system and security updates. We will never claim the need to confirm important information via email due to system upgrades.
  • Offers that sound too good to be true. We will never ask you to fill out a customer service survey in exchange for money, then ask you to provide your account number so you can receive the money.

For more information on the email scam, click here.

If you get an email and it wants you to click on a link, make sure that link really goes where it looks like it should go. Click here to see a 30-second video on how to do that.

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