From canceled flights, lost baggage and delays, air travel comes with its fair share of headaches.
The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided by U.S. airlines.
The most active carrier at Charlotte Douglas International Airport — American Airlines Group Inc. — ranks fifth on the list for the most consumer complaints.
See how that stacks up to other carriers here.
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