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Veterans call for change at Fayetteville V.A. hospital

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FAYETTEVILLE, N.C. — North Carolina veterans were able to share their healthcare concerns and call for change Friday night in Fayetteville.

Staff at a Veteran Affairs hospital hosted a town hall meeting to gather feedback on their service.

Veterans spoke about what they said are rude and disrespectful staff members, problems with non-emergency care access and long wait times.

"And I'm asking you, madam, implement zero tolerance. Period. Across the board. Send a message to those individuals that do not respect us, that cannot show us what we deserve when we come here," a veteran said.

The director apologized to the veterans and had her staff address several complaints.

Another town hall will be held in December.

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