MINT HILL, N.C. — Residents in the Ashe Plantation Neighborhood in Mint Hill said they have more issues with their water provider, Aqua North Carolina.
Channel 9 received a photo from Melissa Zhiss that she said shows sediment buildup in the water intake pipe of her washing machine.
Zhiss also said she saw similar buildup in her sink.
"The first time we went into the kitchen, that was really sickening," Zhiss said.
A spokesperson for Aqua North Carolina said the buildup is not unusual and comes after the water provider flushes.
Charlotte City Council approved buying the water and sewer systems for Ashe Plantation in June.
Read our past coverage:
- Charlotte approves purchase of Mint Hill water, sewer systems
- City Council to discuss Aqua plan, Monroe's retirement
- Residents hopeful Charlotte will take over water system
- Charlotte proposes to buy water systems in Mint Hill area
- Residents protest quality of water, rate hikes
- 9 Investigates: Dark water turns filters brown; some residents scared to drink it
Charlotte Water will soon provide water for the neighborhood.
According to neighbors, an official from Charlotte Water told them that pipes will be laid in January.
A spokesman for Charlotte Water told Channel 9 that not all details have been finalized.
"The paperwork was recently sent to North Carolina Public Utilities Commission," Charlotte Water's Cam Coley said. "The next step will be for the North Carolina Public Utilities Commission to approve the purchase or schedule a hearing."
Neighbors in Ashe Plantation are frustrated with what they say seems to be an ongoing battle with Aqua North Carolina.
Channel 9 has previously reported Ashe Plantation residents' concerns over brown drinking water.
"This is ridiculous to pay twice the amount of money for water you don't drink, you don't use and you have to replace your appliances every three to four years," Zhiss said.
"Hurry up and get us some real water we can drink," neighbor Laurie Comazzi said. "Give us something I wouldn't be afraid to give my dogs."
Aqua North Carolina's spokesperson said the water company will continue to flush the water regularly until the transfer to Charlotte Water is complete. The spokesperson encouraged residents to sign up for water flushing alerts at AquaAmerica.com.
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