LANCASTER, S.C. — More than 100 people have come forward in an ongoing Action 9 investigation. They all told Action 9′s Jason Stoogenke that the glass on their Frigidaire ovens shattered.
David Jones is a pastor in Lancaster. He says he hits the books a lot and doesn’t mind the occasional DIY project. But he wasn’t expecting this one.
Jones says the glass on his Frigidaire oven shattered.
“It was startling and unnerving,” he said. “It is a danger. It is a hazard for small kids or pets.”
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He says his oven isn’t that old, but it is out of warranty. He says Frigidaire sent him new glass for free, but it would have charged him to install it, so he did it himself.
A total of 104 Frigidaire owners have now reached out to Action 9′s Jason Stoogenke from 28 states and two other countries. About half of them say the appliances weren’t on or even warm when their glass broke.
“We hadn’t used it in probably 24 hours,” Jones said.
For months, Stoogenke has been asking the company why it hasn’t issued a recall.
The company won’t say, but it did say that it “takes the safety of its products seriously” and that it complies with industry standards, but that “sometimes the imperfections are not visible.”
Stoogenke says if this happens to you report it to the Consumer Product Safety Commission.
VIDEO: 44 people in 21 states tell Action 9 their Frigidaire oven glass has shattered
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