Charlotte Soccer Academy won’t reimburse parents whose goal is to get refund

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"So, my son never actually had any practices or any games," Bernhardt explained.

He expected his money back but told Channel 9 that CSA won’t reimburse him.

"It’s frustrating to me, and I know from a lot of the comments that I’ve received, a lot of people agree with me," Bernhardt said.

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Several parents think CSA can afford refunds. Action 9 checked the academy’s tax forms, which show CSA made more than $6 million the most recent year and spent about the same -- including almost $2 million on salaries and other compensation.

“It’s really the principle that they are taking this money. They didn’t give me the service they said they would provide,” Bernhardt said.

When reached by Action 9, the CSA said, "Most of our members are not aware of the planning and administration costs incurred well before their child walks onto the field."

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The academy also said some of its expenses are non-recoverable. The league is offering a free, four-week summer session and a credit. Parents can put 50% of what they spent on spring toward fall or next spring. CSA also said it’s setting up some sort of refund program for people struggling financially, but it doesn’t have the details yet.

If your child doesn’t play again, CSA said you can always consider it a charitable donation.

“If we decide to give a charitable contribution to someone, then we’re happy to do it,” Bernhardt said. “That’s a decision we want to make. It’s not a decision we want somebody to tell us we have to make.”