Police arrest 1 of 3 men caught on camera robbing cellphone store at gunpoint

"Leaving here at 8:00, I just want to go home and hug my kids. It's traumatizing," employee Sylvia Walker said.

Walker said she was working inside the Boost Mobile when three men robbed the store at gunpoint in minutes.

Police identified one of the suspects as Eric Suggs and are still searching for the other men involved. Suggs faces several charges including second-degree kidnapping and robbery with a dangerous weapon.

(Eric Suggs)

In the surveillance video, you can see one of the suspects point a gun directly at Walker.

"You're scared, you're shocked, you're like how could this happen," Walker said.

Walker said four employees were inside the store at the time of the robbery.

[ [RELATED: Man charged in slaying of Charlotte cellphone repair store owner back in NC] ]

"They ran over there and got the cash register first. In the meantime, I was back here, in the room sorting out accessories, they came and got me and the gentleman kicked in this door," Walker said.

In the surveillance video, the store's owner and a friend were seen sitting on a couch when one of the suspects hit the owner on the head with a gun.

Moments later, another suspect was seen in another room, removing things from a vault.

Walker said it is her second month working at the store and the second time the store has been robbed in a month.

Past coverage of cellphone shop robberies: 

• Police arrest 1 of 3 suspects in robbery, beating of clerk at Lincolnton cellphone store
• Police release 911 calls after employees beat suspect during cellphone store robbery
• Suspects linked to cellphone robbery spree
• Man accused of killing Charlotte cellphone repair store owner arrested in Texas

Channel 9 obtained surveillance video from Feb. 14 when a man entered the store, pointed a gun at an employee and demanded money.

The owner said they plan to add extra security to the store such as both doors will be locked and customers will have to buzz their way in.