Are your Nissan Altima headlights dim? Here’s how to get a free repair

CHARLOTTE, N.C. — Some Nissan car owners say their headlights don’t work well and they believe it’s a major safety issue.

The Kroks are a Nissan Altima family. They own three, and Rob Krok says two have headlight problems.

“I immediately noticed that at night, I couldn’t see anything. Extremely dangerous,” he said.

He says the headlights are so dim that he drives with his high beams on at night just to have a normal amount of light. “It’s pitch-black and then, unfortunately, when you ride on streets that have no street lamps, forget it,” Krok said.

Action 9 went to his house after dark to see the problem firsthand. The lights did appear dim and didn’t shine very far.

A driver filed a class-action lawsuit against Nissan over this issue and Nissan settled. The company does not admit any wrongdoing, but told Action 9′s Jason Stoogenke it settled the case to “ensure customer satisfaction and continued confidence in their Nissan vehicle.”

“I feel great. I just feel sorry for the people who aren’t aware of this class-action lawsuit,” Krok said.

According to Carfax, Nissan Altimas are the third most popular mid-size sedan in the Charlotte market based on used car sales.

Here’s what you need to know about the lawsuit:

- The settlement involves 2013-2018 Nissan Altimas.

- The company extended the warranty three years, for a total of six.

- Nissan will fix your headlights for free. Just take your car to a Nissan dealer.

- If you’ve already had your headlights repaired and paid out-of-pocket, you can get reimbursed. File a claim here by April 25.

- Nissan changed the design in 2018, so the newer models should not have this problem.

- For more information, go to altimaheadlightsettlement.com or call 855-786-0996.

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