CHARLOTTE — Already dealing with a rise in bad behavior among travelers, flight attendants and pilots for the world’s largest airline are now frustrated with their employer. CNBC reports the labor unions representing some 40,000 American Airlines workers have filed grievances with the carrier, pushing for it to do better in providing accommodations.
[American Airlines adds two nonstop routes at CLT]
“We have Flight Attendants sleeping in airports and outside of baggage claim due to the company not providing hotel accommodations in a timely manner,” APFA National President Julie Hedrick said in a statement, per CNBC. “Crew rest is being impacted, and clean, comfortable, and quiet rooms are not being provided for required rest.”
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American Airlines, which keeps its second-largest hub at Charlotte Douglas International Airport, says taking care of its employees is a priority and that it is looking into the issues raised by the unions.
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