CHARLOTTE, N.C.,None — Thank you for participating in our survey. Have you ever had bedbugs? Have you ever had bedbugs? Yes. No, but I know people who have. No, and I don't know anyone who has.
A traveler said she checked out of her west Charlotte hotel within an hour of checking in because she saw what she thinks were bedbugs.
VIDEO: Health Department Looks Into Bedbug Claims At Charlotte Hotel
"I picked a room I thought was fairly nice, brought my stuff up, sat down and was working on my computer, then I look over and I see something crawling," Kymber Leigh Means said.
Means said she picked up four of the insects and put them in a container so that she could show hotel management and demand a refund. Means also called the Mecklenburg County Health Department.
A manager at the hotel denied the presence of bedbugs and said he didn't know about Means' claim.
Eyewitness News is not naming the hotel since the Health Department has not yet investigated Means' claim.
The department's Environmental Health Division released a list of nine hotels and motels where bedbugs have been found since the beginning of the year. Officials said hotels and motels generally do a good job of treating infestations.
Confirmed Locations Of Bedbug Sightings
• Jan. 6: Super 8 Motel #2926 - 5125 Equipment Drive
• Jan. 22: Super 8 Motel #2926 - 5125 Equipment Drive
• Jan. 26: Super 8 Motel #2926 - 5125 Equipment Drive
• Feb. 1: Super 8 Charlotte #10267 - 4924 Sunset Avenue
• April 27: Lamplighter Inn - 4425 Eddleman Road
• April 30: Royal Inn & Suites - 3433 Axer Road
• May 10: Extended Stay America - 6035 Nations Ford Road
• June 28: Microtel Inn #NC24 - 20820 Torrence Chapel Road
• July 6: Brookwood Inn #126 - 1200 W. Sugar Creek Road
• July 7: Parc at Sharon Amity - 4025 N. Sharon Amity Road
• July 30: Parc at Sharon Amity - 4025 N. Sharon Amity Road
• Sept. 15: Drury Inn and Suites - 6920 Northlake Mall Drive
Although Means said she got a full refund for the week's stay that she had originally paid for, she said she wanted to speak out to remind other travelers to be aware.
"They need to definitely check it out and not just accept what they've been given," she said.
If you have a concern or complaint about bedbugs at a local hotel or other public establishment, call 704-336-5100.
WSOC
